Terms & Conditions:
The 'User Agreement' mentioned is intended to be a legally binding contract between You and us. It covers the following:
- Terms of Sale: this governs your purchase and use of the coupons/vouchers.
- Cancellation Policy: this governs the cancellation considerations and policies.
- Refund Policy: this governs the refund policies.
You agree that You are of legal age to enter into binding contracts, have read, understood and are bound by the User Agreement. If You do not want to be bound by this User Agreement, You should not use this Website or conduct any sale/purchase transaction.
References to "You", "User" shall mean the end User accessing the Website, its contents and using the Functionalities offered through the Website, "Service Providers" mean independent third party service providers or merchants, and "We", "Us", "MintMyDeal" and "Our" shall mean “MintMyDeal’s”.
TERMS OF SALE
Purchase and Sale of Products and/or Services
- By indicating User’s acceptance to purchase any product or service offered on the site, User is obligated to complete such transactions. Users shall prohibit from indicating its acceptance to purchase products and services where it does not intend to complete such transactions.
- In a credit card transaction, You must use your own credit card. MintMyDeal will not be liable for any credit card fraud. The liability to use a card fraudulently will be on the User and the onus to 'prove otherwise' shall be exclusively on the User.
- In the event that a non-delivery occurs on account of a mistake by You (i.e. wrong name or address) any extra cost towards re-delivery shall be claimed from the User placing the order.
- Payment gateway takes 24-48 hrs. to confirm the payment to check for fraudulent transactions. Shipment/delivery time of order processing starts from the day of receipt of the payment confirmed against the order placed with www.mintmydeal.com. Usually all orders are processed and shipped within 7 working days, once payment is confirmed. However, certain categories of products have different lead-times for delivery due to the nature of the product. Do check the delivery timelines for each product while ordering. MintMyDeal shall not be liable for any delay / non-delivery of purchased goods in the event of flood, fire, wars, acts of God, festivals, bandhs, strike or any cause that is beyond the control of MintMyDeal. MintMyDeal will not be liable for delay of delivery due to delay in service of the Logistic Company.
- The Product/Service Images shown in the website are for representation purpose only. The actual shade of colour of the product image may vary slightly from the product received.
- The Products shall be subject to manufacturer's terms and conditions for warranty, service and maintenance, and We do not accept any responsibility for the same. We also do not accept any responsibility for the usage of the Products by the User.
- MintMyDeal shall have no liability for the defects in product received by the customer and the customer consents to agree to the terms of the return policy of the respective supplier in case of any defective products sold by such supplier to the customer.
- The User agrees to use the services provided by www.mintmydeal.com, its affiliates, consultants and contracted companies, for lawful purposes only. Company may assign any or all of its rights under these Terms to its Affiliates without consent of the User.
- Any attempt by a User to deliberately damage the Site or undermine the legitimate operation of the Site is in violation of Criminal and Civil Laws and should such an attempt be made, We reserve the right to seek damages/injunction from any such User to the fullest extent permitted by law.
- The User agrees to provide authentic and true information. MintMyDeal reserves the right to confirm and validate the information and other details provided by the User at any point of time. If upon confirmation such User details are found not to be true (wholly or partly), MintMyDeal has the right in its sole discretion to reject the registration and debar the User from using the Services available at this website, and / or other affiliated websites without prior intimation whatsoever.
- Partial/damaged delivery of product needs to be reported within 3 days of receipt of the product.
- In the event of non-delivery of the products to the customers, MintMyDeal’s liability shall be limited only to the refund of the exact amount paid by the customer for the purchase of the product.
- MintMyDeal’s liability to any claims will only be up to and limited to the cost of the product units in question
- Please note that there may be certain orders that We are unable to accept and must cancel. We reserve the right, at Our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by Our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact You if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.
- In case We receive a cancellation notice and the order has not been processed/approved by us, We shall cancel the order and refund the entire amount (minus transaction charges). We will not be able to cancel orders that have already been processed or shipped out by us. We have the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by Us and accept Our decision regarding the cancellation.
- Any order placed for a product that is listed at an incorrect price may be cancelled. This shall be regardless of whether the order has been confirmed and/or payment levied. In the event the payment has been processed, the same shall be credited to your account and duly notified to You by Email.
- We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on Account of the cardholder having exceeded the preset limit mutually agreed by our payment gateway service provider with their acquiring bank from time to time.
- Cash on Delivery option allows you to pay cash against the delivery at your shipping address, rather than paying in advance.
How do I place a Cash-on-Delivery Order?
- All items are valid for order by Cash-on-Delivery unless mentioned.
- Add the item(s) to your cart and proceed to checkout.
- When prompted to choose a Payment Option, select "Pay By Cash-on-Delivery"
- Create a separate cart for products available on Cash-on-Delivery option. (Please create a separate cart for products not available on "Cash-on-Delivery")
- After you place your order, Our customer service executive will call you on the number provided to confirm your order.
- Once verified and confirmed, your shipment will be processed in the time specified, from the date of confirmation.
- You will be required to make a Cash payment to our Logistic Partner, only at the time of delivery of your order before opening the shipment.
Terms & Conditions
- You will get this payment option only if your shipping address is serviceable for Cash-on-Delivery and order value is less than Rs. 5,000.
- For Order Value more than Rs. 5,000, an advance may be collected before shipment of the order(case to case basis).
- Please make ONLY Cash Payment at the time of delivery. Cheques, Demand Drafts or any other payment mode will not be entertained
- Presently, the Cash on Delivery service is available only in Kolkata.
Terms for Free Shipping*
MintMyDeal charges Rs 50 for delivery per item if the order value is less than Rs 500. While, orders of Rs 500 or above are delivered FREE.
MintMyDeal takes no responsibility for the services and/or products for which Mint My Deal (MMD) Vouchers may be redeemed. Further, MintMyDeal makes no warranty to the Users for the quality, safety, usability, or other aspect of the product or service for which the MMD Voucher may be redeemed. No two or more marketing promotions on product or services can be combined. As a condition of purchase.
Being a registered User of www.mintmydeal.com, You hereby permit us to send You administrative and promotional Emails / SMS. Periodically, We will send You information regarding your account activity and purchases, as well as updates about Our products and promotional offers.
- The Voucher You purchase is redeemable for goods or services by the seller of such goods and services, or the Service Provider. The Service Provider, not MintMyDeal, is the seller of the goods and services and is solely responsible for redeeming any Voucher You purchase.
- The Voucher shall have the necessary redemption instructions on it. The Vouchers may have an offer period, or expiry date, mentioned on it. You shall use it accordingly.
- Unless otherwise stated, You will not be entitled to receive credit or cash-back for whatever value of the Voucher You don't use.
- Unless otherwise stated, You cannot combine the Voucher offer with other special offers or promotions that may be on.
- Unless there is something wrong with the purchase or an error attributable to us, We do not offer refunds. Vouchers once sold are non-refundable, whether You use it or not.
- Neither MintMyDeal nor the Service Provider shall have any liability in the event You lose your Voucher at the Service Provider venue or outside.
- MintMyDeal is merely the aggregator of deals and issuer of usable Vouchers. The Vouchers and the deals are the property of the respective third party Service Provider.
- As such, Service Provider shall be fully responsible for any and all injuries, illnesses, damages, claims, liabilities and costs suffered by or in respect of a customer, caused in whole or in part by the Service Provider.
- Notwithstanding anything to contrary, MintMyDeal’s entire liability to You shall be the refund of the money charged from You for any specific Voucher, under which the unlikely liability arises. Under no circumstance shall MintMyDeal be liable for any consequential, indirect or remote loss that You or your friends and family may suffer.
www.mintmydeal.com ("Website") is an Internet based portal owned and operated by Mundhra Retails Private Ltd., a company incorporated under the laws of India, with its registered office at Kolkata, India. Use of the Website is offered to You conditioned on acceptance of all the terms, conditions and notices contained in these Terms, along with any amendments made by MintMyDeal at its sole discretion and posted on the Website.
User Account, Password and Security
The Website requires You to register as a User by creating an Account in order to purchase coupons/products from the Website. You will receive a password upon completing the Website's registration process. You will be responsible for maintaining the confidentiality of the password and the account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify MintMyDeal of any unauthorized use of your password or account or any other breach of security, and (b) ensure that You exit from your account at the end of each session. MintMyDeal cannot and will not be liable for any loss or damage arising from your failure to comply with this.
This Website is an information gateway to the offers that MintMyDeal extends to the Users. Apart from providing information and a searchable database, the Website also hosts the platform for the online sale/purchase of MMD coupons/vouchers/products.
You agree and undertake to use the Website only to post and upload material that is proper. By way of example, and not as a limitation, You agree and undertake that when using the Website, You will not:
- Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;
- Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information through any bookmark, tag or keyword;
- Upload files that contain software or other material protected by intellectual property laws unless You own or control the rights thereto or have received all necessary consents;
- Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or any computer;
- Conduct or forward surveys, contests, pyramid schemes or chain letters;
- Download any file posted by another User of a Service that You know, or reasonably should know, cannot be legally distributed in such manner;
- Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
- Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;
- Violate any applicable laws or regulations for the time being in force in or outside India;
- Violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein; and
- Reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website.
- Notwithstanding anything to contrary, MintMyDeal' entire liability to You shall be the refund of the money charged from You for any specific Voucher/Product, under which the unlikely liability arises. Under no circumstance shall We be liable for any consequential, indirect or remote loss that You or your friends and family may suffer
- You shall solely be responsible for maintaining necessary computer equipment and internet connection that may be required to access, use and transact on the Website.
- You are also under an obligation to use this Website for reasonable and lawful purposes only, and shall not indulge in any activity that is not envisaged through the Website.
Intellectual Property Rights
- Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, MintMyDeal owns all Intellectual Property Rights to and into the trademarks "MintMyDeal" and "Mint My Deal", and “www.mintmydeal.com”, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, designs, know-how, trade secrets and inventions (patent pending), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that You shall not use, reproduce or distribute any content from the Website belonging to MintMyDeal without obtaining authorization from MintMyDeal.
- Notwithstanding the foregoing, it is expressly clarified that You will solely be responsible for any content that You provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which may be accessible through your post, or any other content that You upload, transmit or store when using the Website.
Links To Third Party Sites
www.mintmydeal.com will contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of MintMyDeal, and MintMyDeal is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. MintMyDeal is not responsible for any form of transmission, whatsoever, received by You from any Linked Site. MintMyDeal provides links of online advertisements to You only as a convenience and the inclusion of any link does not imply endorsement by or affiliation with MintMyDeal of the Linked Sites nor does it represent the advice, views, opinions or beliefs of MintMyDeal. The Users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information. In the event that by accessing the Website or following links to third-party websites You are exposed to content that You consider offensive or inappropriate, your only recourse will be to stop using the Website.
Disclaimer Of Warranties & Liability
MintMyDeal has endeavoured to ensure that all the information on the Website is correct, but MintMyDeal neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or Service. In no event shall MintMyDeal be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages. Neither shall MintMyDeal be responsible for the delay or inability to use the Website or related Functionalities, the provision of or failure to provide Functionalities, or for any information, software, products, Functionalities and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, MintMyDeal shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond MintMyDeal control. The User understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.
You agree to indemnify, defend and hold harmless MintMyDeal from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by MintMyDeal that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by You pursuant to these Terms.
- MintMyDeal may suspend or terminate your use of the Website or any Service at its sole and absolute discretion.
- Notwithstanding the foregoing sub-section above, these Terms will survive indefinitely unless and until MintMyDeal chooses to terminate them.
- If You or MintMyDeal terminates your use of the Website, MintMyDeal may delete any content or other materials relating to your use of the Website and MintMyDeal will have no liability to You or any third party for doing so.
These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles, and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Kolkata, India.
If You come across any abuse or violation of these Terms, please report to firstname.lastname@example.org
1. General Usage
- You may need to provide MintMyDeal your Personal Information during the course of using some services of the MintMyDeal; for instance, while registering on the website and while making an online purchase.
- MintMyDeal may use the information submitted by you to send you Emails for administrative purposes. MintMyDeal does not make these Email addresses available to any third party. MintMyDeal does not trade or sell your Personal Information in any manner, except as is provided under Section 2 below, or if express consent is sought from you.
- When you use the Site, MintMyDeal's servers (which may be hosted by a third party service provider) may collect information indirectly and automatically about your activities on the Site; for instance by way of cookies. A cookie is a small amount of data that is sent to a user's browser from a web server and is eventually stored on a user's computer hard drive. This anonymous information is maintained distinctly and is not linked to the Personal Information you submit to MintMyDeal. The anonymous information will be used for MintMyDeal's understanding of how the Site is used and for other statistical purposes, for system administration and to personalize your experience. MintMyDeal may also collect information related to access times, browser type, and your IP address for tracking usage patterns and, if necessary, deny service in accordance with our Terms.
- MintMyDeal may disclose aggregated information about the use of the Site, but it will never contain Personal Information. MintMyDeal does not disclose Personal Information to third parties in the normal course of operations. However, in situations when MintMyDeal is legally obligated to disclose information to the government or other third parties, MintMyDeal will do so.
- MintMyDeal implements standard measures to protect against unauthorized access to and unlawful interception of Personal Information. However, no internet site can fully eliminate security risks.
2. Shared Personal Information
You are required to submit your personal information at the time of making an online purchase of vouchers / product. MintMyDeal uses an online payment gateway that is operated by a third party and the personal information that you share with MintMyDeal is transferred and shared with such third party payment gateway operator. The said operator may also have access to your online purchase history/details that you make from www.mintmydeal.com. MintMyDeal avails third party services to courier your purchased vouchers/articles to you. The said courier service providers may also have access to your personal detail in terms of your name, address and phone numbers.
Extremely sensitive information like your credit-card details are transacted upon secure sites digitally under encryption, thereby providing the highest possible degree of care are available as per current technology. You are advised, however, that Internet technology is not 100% safe and you should exercise discretion on using the same.
MintMyDeal believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
- Cancellations will be considered only if the request is made within 72 hours of placing an order. However, the cancellation request will not be entertained if the order has been processed / approved by us.
- There is no cancellation of orders placed under the same day delivery category.
- No cancellations are entertained for those products that MintMyDeal marketing team has obtained on special occasions like Pongal, Diwali, Valentine’s Day etc. These are limited occasion offers and therefore cancellations are not possible.
- MintMyDeal does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund / replacement can be made if the customer establishes that the quality of product delivered is not good. MintMyDeal has the right in its sole discretion to accept or reject such claims.
- In case of receipt of damaged or defective consumer durable items and non durable items like mobile phones, mixer grinder, calculator etc, please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 3 days of receipt of the products.
- In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
- In case We receive a cancellation notice and the order has not been processed / approved by us, We shall cancel the order and refund the entire amount (minus transaction charges). We will not be able to cancel orders that have already been processed or shipped out by us. We have the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by Us and accept Our decision regarding the cancellation.
- In case of any refund, MintMyDeal’s liability shall be limited only to the refund of the exact amount paid by the customer for the purchase of the product.
- Unless there is something wrong with the purchase or an error attributable to us, We do not offer refunds.
For Flowers & Gift Items Delivery :
For products like flowers and floral bouquets, they may not be delivered exactly as shown on the website. From our side we will try our best to deliver them a presented on the site but to due factors such as seasons and locations, we may need to make some changes in the flowers used for the arrangements. The number of substituted flowers will be same as will be the quality.
The pictures given on our website is to give you an idea about the product. The actual product may vary depending upon availability and other factors. We may have to substitute the products of similar or higher quality.
For deliveries in India, we will accept orders till 1.30 Pm (IST) of the same date.
We try our best to stick to a fixed time when it comes to delivering our products but due to various constraints it might not be possible. However, we guarantee that deliveries will reach on the date that has been mentioned. Heavy rains, strikes or any other unforeseen situation may require the rescheduling of the delivery.
When it comes to quality, we provide nothing but the best. To retain their quality flowers, cakes, and perishable products are sourced locally and are delivered by hand.
Orders that have been accepted once can’t be cancelled only if it is requested prior to 1 working day. A cancellation charge of INR 100 per order will be deducted.
In case you have any complaint it has to be registered within 7 days from the date of the delivery. If your complaint is genuine, we will definitely consider it and re-deliver the items free of charge. Deliveries at wrong address or date come under the category of genuine complaints.
If we have to re-deliver the items, it will be processed as another order and you will be charged accordingly. Please note that orders will be considered as executed if:
Recipient is not available
Premises are locked
Product is delivered to gate, reception or at the house of a neighbor.
Phone number is incorrect it is not working or reachable and subsequently delivery is not done.
Wrong address given at the time of delivery.
Refunds will be made only under exceptional cases if we fail to make a delivery.
For occasions such as Valentine’s Day, the prices given on our website is not valid. Call us to know about the prices on special occasions and other details. The time committment is not valid for the same. Any delivery to be executed on the 14th Feb should be processed by 13th Feb 12 Noon (IST).
If we can’t deliver the order, then customers will be provided with a complete refund. However, we shall not be responsible for emotional stress, losses faced or any other charges if the products are not delivered. If our delivery persons can’t locate the address that is given, we also reserve the right to call the customer at the number that has been provided to us.
All the information on the website is authentic and accurate. We have taken care to provide the current information as far as possible. But MMD.in, its employees or our affiliates will not be responsible for any losses sustained due to the information that has been unintentionally given/not given on our website.